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Balmohan Barkuntwar

BPO Customer care executive Outstanding Communication Skills.Learning Proficiency.Problem-Solving and Troubleshooting. Close Attention to Detail.Strong Organizational Skills. Ability to Stay Calm in Emergencies. Persuasive Selling.MSEB 1 Year ApprenticeMaharashtra State Electricity BoardMaintenance  every week.Working on poles.Working on 11 KV line.Solving issue of customers.Replacing meters if required.

Key Skills

Creativity
Problem solving
Customer Service Skills
Teamwork Skills
Communication
Public speaking
Group discussion

Professional Experience

Nov 2021
Jan 2022
Customer Service Executive Chat Process
BEARDO Nagpur, IN
Altius Customer Services Private Limited is a Non-govt company, incorporated on 09 Jul, 2004. It's a private unlisted company and is classified as company limited by shares'.
  • Handling Customer query 
  • Solving 20+ Mails 
  • Getting knowledge of chat process
  • Good conversation with the customer 
  • Placing the order (re-booking)
  • Cancelling the order 
  • etc
Apr 2021
Mar 2022
CUSTOMER SERVICE EXECUTIVE
Altius company pvt ltd. Nagpur, IN
Altius Customer Services Private Limited is a Non-govt company, incorporated on 09 Jul, 2004. It's a private unlisted company and is classified as company limited by shares.
Efficient customer service professional with 0.10 Months of experience in calls centers customer service. Adept and handling 100+ calls on a daily basis while consistently resolving customer issue smoothly and quickly. languages - English,Hindi,Telugu,Tamil,Kannada and able to proved clear customer service in these language. Seeking to apply customer service and problem and problem- solving expertise to benefit your company as a call center representative

Education

Feb 2020
Mar 2022
POST GRADUATION in Avatar Meharbaba College
RTMNU
Feb 2017
Nov 2019
BCCA in Renaissance college.
RTMNU
Feb 2001
Mar 2014
10 th in Vinayalaya Convent High School
Maharashtra state board

Certifications

2018
The Real Justice of Women : Liberty,Equality.
Maharashtra State Commision for women
2018
Gender Equality & Women Empowerment
Maharashtra State Commision for women

Quote

Whether you think you can or you think you can't you're right. You will face many defeats in life, but never let yourself be defeated.

APJ Abdul Kalam, Maya Angelou

Hobbies & Interests

  • Photography
  • Travelling
  • Playing Badminton
  • Wildlife Photography
  • Listening Music
  • Nature Photography

Languages

English
(Native)
HINDI
(Fluent)
Marathi
(Basic)
Telugu
(Fluent)

Career Aspiration

As i am learning taking knowledge from every where and i want become a perfect person from my end and then i will settle in UAE Dubai. I have a dream i want to settle in 2-3 years with a good company , industries , with good pay and live a life with my family.

Get in touch with Balmohan