Jan 2018
Present
SUPERVISOR
Harsh Tarun Enterprises
New Delhi, IN
Excellent verbal and written communication skills
Extensive knowledge of customer service standards and practises
Good interpersonal and leadership skills
Understanding of what makes effective customer service delivery
Excellent monitoring of customer service staff to ensure compliance with standards
Able to effectively problem solve, answer questions and resolve issues
Strong development of training programmes for customer service professionals
Extensive knowledge of customer service standards and practises
Good interpersonal and leadership skills
Understanding of what makes effective customer service delivery
Excellent monitoring of customer service staff to ensure compliance with standards
Able to effectively problem solve, answer questions and resolve issues
Strong development of training programmes for customer service professionals
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