Message

BABU MUTHU

Seeking the position of Housekeeping team leader in your organization to deliver my skills of achieving the hygienic environment, to keep up the SPO, good health of the staff, employees and management, thereby providing a continuous working atmosphere for the organization.

Key Skills

Supervision
Problem solving
Team building
Communication skills

Professional Experience

Mar 2021
Present
Housekeeping supervisor
RADISSON BLU CITY CENTER Chennai, IN
Its a businesses class 5* hotel 162 keys and includes 5 banquet halls, 1 board room 2 multi cuisine restaurants, and 3 bars.
 
  • Supervises housekeeping staff as duties are being performed.
  • Supervises the duties and tasks of laundry staff.
  • Stocks and maintains supply rooms; orders supplies according to a budget.
  • Receives, processes, and handles guest complaints in regard to housekeeping services.
  • Ensures that rooms are kept clean and free from hazards.
  • Ensures that all common areas are kept clean and free from hazards.
  • Organizes all staff during the day and hosts daily meetings with housekeeping staff.
  • Assists guests or patients with questions and basic requests.
  • Provides a high level of customer service at all times; remains professional.
  • Hires and fires housekeeping staff; trains new housekeepers after hire.
  • Meets with company officials regularly in order to provide progress reports and address issues.
 

 
 
May 2019
Jun 2020
Housekeeping supervisor
YOU AND ME MALDIVES Ugoofaaru, MV
ITS A 5* star beach resort with 107 cottages
 
  • Write daily reports.
  • Daily meeting with employees.
  • Inspecting public area,floor,corridors rooms on daily basis.
  • Problem solving.
  • Train the new  employees as per SOP .
  • Assist in hiring, and employee reviews.
  • Monitoring housekeeping supplies on daily basis.
  • Preparing weekly schedules for employees.
  • Conducting deep briefing on daily basis at end of the shift.
 
Mar 2018
May 2019
Training Supervisor
Zone by the park Chennai, IN
 
  • Train housekeepers on cleaning and maintenance tasks.
  • Oversee staff on a daily basis.
  • Check rooms and common areas, including stairways and lounge areas, for cleanliness.
  • Schedule shifts and arrange for replacements in cases of absence
  •  Investigating and addressing complaints regarding poor housekeeping service. 
  •  Providing training to the housekeeping staff. 
  •  Regularly taking inventory of cleaning supplies and ordering stock as needed. 

Mar 2016
Aug 2017
Guest Services Associate
JW MARRIOTT Banglore, IN
  • Daily cleaning guest corridors,rooms,public area etc.
  • Making bed and cleaning rooms as per SOP
  • Attending daily briefing on daily basis
Oct 2014
Feb 2016
Guest Services Associate
TEHE LEELA PLACE BANGLOER, IN
Rooms 367 keys 2 ball room 7 banquts hall 4 Restaurants
 
  • Daily cleaning guest corridors,rooms,public area etc.
  • Making bed and cleaning rooms as per SOP
  • Attending daily briefing on daily basis 

Education

May 2013
May 2016
Bachelor of science in hotel amnagemaent in Oscar institute of hotel management
Bharathiyar university
May 2012
Mar 2013
Higher secondary school in Kalavi higher secondary school

Languages

English
(Fluent)
Hindi
(Fluent)
Tamil
(Fluent)

Career Aspiration

Fathers name : Mr.Muthu Date of birth : 25/10/94 Martial status : Single Passport no : M0292933

Get in touch with BABU