Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands. Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments. Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement. Trained new employees in specific job requirements.

Key Skills

Account reconciliation processes
Business planning
Financial statements expertise
Staff Management
Sales and marketing

Professional Experience

Apr 2018
Present
Branch Manager
Muthoot Fincorp LTD Kollam, IN
 
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Trained new employees in specific job requirements.
  • Trained and guided team members to maintain high productivity and performance metrics.
 
Sep 2012
May 2018
Customer Service Executive
Muthoot Fincorp LTD Kollam, IN
 
  • Monitored employee team while handling day-to-day accounting processes and financial accuracy.
  • Set up and improved accounting systems and processes to meet business needs and maximize effectiveness of operations.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and all types of cash and banking reconciliations.
  • Identified and investigated variances to financial plans and forecasts.
  • Maintained up-to-date knowledge on permits, certificates and documents mandatory for government departments.
  • Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions.
 

Education

May 2006
Mar 2009
Bachelor of Arts in Viswabharathi
Kerala University
Jul 2009
Sep 2011
TTC in Seethi Sahib Memorial T T I
Kerala University

Hobbies & Interests

  • Dancing
  • TV
  • LISTENING TO SONGS

Languages

English
(Fluent)
Malayalam
(Native)
Tamil
(Basic)
Hindi
(Basic)

Get in touch with Athira