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Aswin POOKOTUKAVU GURUVAYURAPPA

Experienced Collection Agent with over 1 year of experience in Genpact. Excellent reputation for resolving problems and improving customer satisfaction.

Key Skills

Answering Customer Questions
Customer Retention Strategy
Communications To Customers

Professional Experience

Sep 2019
Present
Collections Clerk
Genpact Secundrabad, IN
  •  Reached out to approximately 75 account holders daily.
  • Investigated accounts with balance errors using accounting software.
  • Collected funds from delinquent customers and minimized loss.
  • Used probing techniques to determine debtors' reasons for delinquency.
 

Education

Jun 2019
Jul 2019
Bachelors Of Business Administration in Loyola Academy
Osmania

Achievements

2020
Best Debutant
I was given the recognition best debutant for my outstanding performance in the first month of production and for maintaining a good score throughout my process training.
Star Of The Month
I was recognized as  star of the month for the month of July

Quote

Honesty is the best policy

Hobbies & Interests

  • Cricket
  • Playing Chess
  • Art and crafts

Languages

Tamil
(Native)
Telugu
(Fluent)
Hindi
(Fluent)
English
(Fluent)
Malayalam
(Basic)

Get in touch with Aswin