Looking forward to a challenging and rewarding position as a Fraud analyst where my analytical, troubleshooting skills can be put in to achieve organizational goals.

Key Skills

Ms suits
SQL
SAS
C++

Professional Experience

Jul 2020
Present
Fraud Analyst
The Stars group Hyderabad, IN
  • liaise directly with players via multiple communication channels such as email and live chat, to assist with complicated issues via providing fast, accurate and thorough responses to numerous contacts per shift
  • To review and process real-money transactions and transfers, customer KYC documentation action system alerts generated by customer activity.
  • Handle third-party processor contacts, transaction reconciliation process, and troubleshoot technical player issues.
  • File SAR in case of Fraud 
  •  Fully up-to-date with all of the Company’s Guidelines, Policies and Procedures, and any other duties associated with assisting the players as requested by management.
  • Look for AML/CFT cases 

Nov 2018
Jun 2020
Fraud Analyst
Teletech Ahemdabad, IN
  • Analyze and reviews fraud reportsProficient
  •  computer skills, Microsoft Office Suite (Word, PowerPoint,
    Outlook and Excel), and instructional softwarePerforms
  •  various forms of analysis, including detecting patterns and identifying trends Identified and reported various fraud rings due to which various fraudulent accounts were suspendedPerformed
  •  early detection, prevention, and minimization of losses through review of suspect transactions as generated by transaction monitoring 

Education

Jul 2014
Jun 2018
Btech in National institute of science and technology

Achievements

Best performer
Received best performer award in ttec back to back
Paper presented
Got 3rs prize in paper presentation

Hobbies & Interests

  • Cooking
  • Outdoor Sports
  • TV series

Get in touch with Ashutosh