Increase customer loyalty with proactive review and enhancement of internal processes to align with dynamic market conditions and integrate new strategies. Forward- thinking in enhancing training and mentoring programs to keep team agile and responsive to changing needs. Forward- thinking and analytical with industry-leading, multifaceted approach.

Key Skills

Account Management
Communications To Customers
Customer Experience Management

Professional Experience

May 2018
Mar 2019
Customer Service Manager
Teleperformance Indore, IN
Its an MNC.
I have experience of working in teleperformance indore. I
have worked for DU process which is Dubai calling but I
don't have any experience certificate for that.
Assessed customer service trends and evaluated complaints
to determine areas in need of enhancement and align teams
to better meet customer demands.

Education

Mar 2015
Oct 2017
Ceh in Arizona infotech
Pune university

Quote

Life is this..I like this.. (Suits season 1) ~ Harvey spector

Harvey Spector

Hobbies & Interests

  • Basketball
  • Cricket
  • Singing

Languages

English
(Fluent)
Hindi
(Fluent)

Career Aspiration

I see myself working for an absolute reputed MNC so I can make growth with that, and can fullfill my dream with that source of income.

Get in touch with Ashley