AD

Arup Das

Seeking employment for the position of Customer support associate. Under my employment, the company can trust in my earned expertise not only in discovering tactical strategies but also entrust in providing the company with the guidance needed to enhance their digital presence further and meet their daily objectives. Investing years to specialize in the inner workings of the online world, my value and contribution as an employee rely on helping to voice the brand.

Key Skills

Customer service
Technical support
Collections

Professional Experience

Sep 2015
Present
Senior Customer Service Representative
IEnergizer Noida, IN
Technical support advisor with strengths in being detail-oriented, a problem solver, and meticulous when it comes to offering technical support to gamers. 
Oct 2013
Jun 2015
Customer Service Executive:
EXL Services Pvt. Ltd. Noida, IN
Customer service executive with an affinity for helping people manage their problems, and naturally interested in co-workers' well-being. I offer my passion and commitment to be my primary contribution as an aspiring collections agent who specializes in making utility bills payment a lot easier.

Education

Mar 2011
Jun 2013
Undergrad in NIOS
NIOS

Achievements

Performer of the year
I was rated the performer of the year in EXL.
Top performer of the year award in IEnergizer for 3 years for meeting all the KPIs and maintaining stats.

Hobbies & Interests

  • Cross Fit
  • Songwriting
  • Listening Music

Languages

English
(Fluent)
Hindi
(Fluent)
Assamese
(Fluent)

Career Aspiration

In 3 years from now first I want to learn everything about the company and process I work for and then I would see myself settled and maintaining a valued position.

Get in touch with Arup