Jun 2019
Nov 2020
Application Support Engineer
Cognizant Technology Solutions
Bengaluru, IN
Domain : E-commerce Project Details: Team: GIS Roles & Responsibilities: Handled job scheduling tool like Automic . Monitoring the jobs scheduled to produce Tableau Reports .Understanding of the Critical jobs scheduled and there workflow. Worked on various critical production issues. Performed job Restart ,Cancel, set Breakpoint, run Yaml. Coordinating with different teams to resolve job related issues. Debugging the issue to find root cause. Analyze the logs for exception/errors and reporting for App related issues. Resolved issues within SLA . Good experience in pre and post stress test process preparing Play Book steps coordinating with multiple teams. Client: Royal Bank OF Canada Role : DMIT Team