Gifted leadership offering more than 1 years of experience in demanding environments focused on producing cutting-edge systems for customer service. Skilled in directing development with creative and performance-oriented approach. Well-organized and customer-focused with proven skills in project management and team leadership.

Key Skills

Leading Teams
Customer Experience
Customer Relationship Management
Team Building
Team Management

Professional Experience

Sep 2021
Oct 2022
TEAM LEAD
Globiva Services Pvt.Ltd Kolkata, IN
Acted as a dedicated team leader and took action when necessary. Team handling and coaching when required to improve team performance.
Jul 2019
Mar 2021
Customer Representative
Smart call centre solutions Kolkata, IN
Worked as an international BPO as a customer representative for electronic device selling, cross selling and up-selling in US customer dealing.

Education

Mar 2010
Jul 2012
B.Com General in Rishrah Dr. Bidhan Chandra College
Calcutta University
Mar 2008
Mar 2009
12th in Bandel Vidya Mandir
W.B.C.H.S.E
Mar 2006
Mar 2007
10th in Bandel Vidya Mandir
W.B.B.S.E

Certifications

2013
Microsoft Office Specialist (MOS)
Bengal Yova Computer Centre

Quote

I'm punctual and honest to my work, flexible in any shift timings and willing to work as per company norms.

Aritra Chatterjee

Hobbies & Interests

  • Playing Guitar
  • Travelling
  • Internet Surfing
  • Playing Chess

Languages

English
(Native)
Hindi
(Fluent)
Bengali
(Native)

Career Aspiration

Worked as a Team Leader and looking forward to grow and achieve managerial designation in future.

Get in touch with Aritra