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ANUBHAV JAIN

Focused Spa Manager with a proven track record of running an organized and successful spa, while achieving high rates of customer satisfaction. Adept at effectively managing spa staff, leading to higher levels of productivity. Dedicated to remaining up to date with the latest spa service offerings and technologies. Bringing forth a commitment to providing clients with the most pleasurable spa experience possible.

Key Skills

Strong Customer Service Skills
Team Management Skills
Marketing Strategies
Health and Safety Standards
Customer Relationship Management
Developing Marketing Strategies

Professional Experience

Dec 2022
Present
Spa Manager
ZIVAYA WELLNESS PVT LTD Jaipur, IN
  • Worked to effectively manage staff members to encourage a productive and happy environment. 
  • Maintained spa facility and guest area to promote a relaxing and beautiful environment. 
  • Fostered positive rapport with customers.
  • Communicated with vendors regarding products to use in the spa. 
  • Defined customer service procedures and monitored the facility carefully to ensure the procedures were followed. 

Education

Feb 2011
Mar 2013
MBA in INDIAN INSTITUTE OF PLANNING AND MANAGEMENT
MG UNIVERSITY
Feb 2007
Mar 2010
BBA in SINHGAD COLLEGE OF COMMERCE
PUNE UNIVERSITY
Feb 1995
May 2007
High School Diploma in BHARTIYA VIDYA BHAVAN, VIDYASHRAM

Achievements

2023
Increased sales
Provided leadership, support, direction and supervision of staff in the daily operations to ensure excellent performance and client experience. 
2016
Directed daily operations of large-scale SPA
Spearheaded financial concept and developed more detailed financial reports that generated greater control of productivity and profit and loss statement. 

Quote

Challenges are what make life interesting and overcoming them is what makes life meaningful.

Joshua J. Marine

Hobbies & Interests

  • Adventure Sports
  • Boating
  • Cars
  • Paragliding
  • River Rafting
  • Volunteer

Languages

English
(Native)
Hindi
(Native)
Gan Chinese
(Basic)

Career Aspiration

In the next 3 years I want to attain a challenging Spa Manager position to utilize my years of sales and service management experience, comfort with spa and health club environments, and a focus on delivering outstanding customer support.

Get in touch with ANUBHAV