Apr 2020
Aug 2023
Btech engineer in GGITS
RGPV
Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. Adept at following communication scripts to properly handle various needs in a poised and professional manner. Proven track record of serving as an effective liaison between companies and their potential and current clients. Works to keep and increase customer satisfaction with every phone call.
Key Skills
Excellent Communication skills
Activity Sequencing
Fast Typing Skills
Active listening
Analytical Skills
Action-oriented
Education
Apr 2006
Apr 2016
12th in Kendriya vidyalaya sangathan
CBSE
Achievements
2020
Provide customer satisfaction by good resolution
Built and retained customer loyalty through timely and effective one call resolution; increased revenue through the execution of various sales initiatives.
2011
Delivered world class customer service
Responded to customer inquiries requests; resolved issues efficiently and professionally.
Quote
“Your time is now and what you do with it is what matters.”
Hobbies & Interests
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Computers
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Pool
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Travelling
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Playing football
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Electronics
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Judo
Languages
English
(Native)
Hindi
(Fluent)
Career Aspiration
In three years, I see myself as a successful Call Center Agent, and learn new skill that will benefit the company and help me achieve my career goals. I am eager to experience new challenges and excited to invest three years' time specializing in a career I find extremely interesting and motivating.
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