Feb 2017
Present
System Engineer
TATA CONSULTANCY SERVICES
Lucknow, IN
Organization : Tata consultancy services (2017 to present)
Designation : System engineer
Work Profile : technical / Production / Customer support executive
1- GST Production support PROJECT – (MUMBAI)(07/2017 – 12/2019)
Work Profile : Working as technical / Production / Customer support executive
•Worked at client location (SBI head office).
• Major field of working is SQL and UNIX,as we have to manage the data using Unix commands and also
extract the data from queries and provide required data to users. -Resolving the issues over the telephone and
by email.
• Providing support for Linux issues(basic scripts level) and Testing.
• Knowledge and understanding of Oracle database -A confident and reliable Technical Support Engineer with 3
years of experience in working with computers and resolving any support issues.
• Expertise to configure and maintain the computer based information systems.
• Ability to multi-task under pressure. Ability to relate well with people at all levels.
• Flexibility of working well as part of
• A team and independently.
• Basic understanding of oracle
• Database.(Creating users , granting privileges.)
• Production Support.
• Technical support.
• Customer support executive
2 - Ultimatix EA-Finance (Lucknow)(01/2020 – Present)
• Monitoring
• Troubleshooting
• Job scheduling
• Ticketing
• SLAs
• Technical support
• CONTROL M (job hold/unhold)
Designation : System engineer
Work Profile : technical / Production / Customer support executive
1- GST Production support PROJECT – (MUMBAI)(07/2017 – 12/2019)
Work Profile : Working as technical / Production / Customer support executive
•Worked at client location (SBI head office).
• Major field of working is SQL and UNIX,as we have to manage the data using Unix commands and also
extract the data from queries and provide required data to users. -Resolving the issues over the telephone and
by email.
• Providing support for Linux issues(basic scripts level) and Testing.
• Knowledge and understanding of Oracle database -A confident and reliable Technical Support Engineer with 3
years of experience in working with computers and resolving any support issues.
• Expertise to configure and maintain the computer based information systems.
• Ability to multi-task under pressure. Ability to relate well with people at all levels.
• Flexibility of working well as part of
• A team and independently.
• Basic understanding of oracle
• Database.(Creating users , granting privileges.)
• Production Support.
• Technical support.
• Customer support executive
2 - Ultimatix EA-Finance (Lucknow)(01/2020 – Present)
• Monitoring
• Troubleshooting
• Job scheduling
• Ticketing
• SLAs
• Technical support
• CONTROL M (job hold/unhold)
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