Ankit Jaiswal

Service Relationship Manager for HNI & Ultra HNI clients.
Support Relationship Managers and help in broadening Client Coverage of their mapped base.
Contact customers mapped to these Relationship Managers and enhance relationships to achieve higher balance deepening and product penetration.
Profiling of Mapped customers to attain complete knowledge of the base in terms of family, demographics & customer lifestyle and also product relationships with other banks.
Provide professional customer service to achieve a high percentage of customer wallet share and satisfaction leading to client retention and growth.
Maintaining and updating accurate client information; taking ownership of client service requests and enquiries.
Primary point of contact and trusted advisor to the client and, over time, retain and enhance this relationship, driving the relationship profitability and client satisfaction.

Single point of contact for all banking and investment needs, provide quicker responses and end-to-end solutions.
To ensure that customer should get priority service and quick solutions, making banking experience smoother and 
more convenient.
Responsible for overall operations and management of the branch.
Processing of financial transaction and service requests on priority basis according to bank policies and procedures.
Respond to customer inquiries, providing information on bank accounts, policies, products and priority processing of 
all service requests.
Assessed needs of customers, suggesting products and services accordingly.
Working with Relationship Managers to enhance the service offered and improve revenue generation.