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Anil Modanwal

Knowledgeable Call Center Representative with experience assisting AEGIS customers. Accomplished in recording accurate information while exceeding customers' expectations in high-volume call center. Gifted in keeping sensitive and confidential information private. Productive Call Center Representative with 9 month's experience building rapport with clients and providing quality support. Gifted in answering large volume of customer calls and resolving customer complaints. Accomplished in consistently earning top customer satisfaction ratings by remaining professional and allowing customers to determine when needs have been met.

Key Skills

Communication skills
Computer Skills
Championing A Vision

Professional Experience

Apr 2016
Feb 2017
CUSTOMER SERVICE EXECUTIVE
AEGIS Lucknow, IN
Aegis Limited in Gomti Nagar, Lucknow is a top player in the category Call Centres in the Lucknow. This well-known establishment acts as a one-stop destination servicing customers both local and from other parts of Lucknow.
  • Customer Care Executive with an affinity for helping people manage their problems, and naturally interested in co-workers' well-being. I offer my passion and commitment to be my primary contribution as an aspiring Telecaller who specializes in Communication Skills .

Education

Apr 2018
Jun 2020
D.EL.ED (BTC) in City College of Management
PNP
May 2014
Jul 2017
Bachelorette in Commerce in Vimla Vikram Mahavidyalaya
Dr. Ram Manohar Lohiya Awadh University
Apr 2011
Jun 2013
Intermediate in WOODBINE GARDENIA SCHOOL
Central Board of Secondary Education
Mar 2010
May 2011
Matriculation in St. Xavier's High School
Indian Council for Secondary Education

Quote

"The expert in everything was once a beginner."

Robert Hooke

Hobbies & Interests

  • Cooking
  • Trekking
  • Watching movies
  • Reading Books
  • Playing football

Languages

Hindi
(Native)
English
(Fluent)

Career Aspiration

“I look forward to learn new skills and improve my knowledge to advance my career. In five years from now, I see myself as a knowledgeable professional having an in-depth knowledge of the company and the industry.”

Get in touch with Anil