Message

Amit Kumar Singh

Increase customer loyalty with proactive review and enhancement of internal processes to align with dynamic market conditions and integrate new strategies. Forward-thinking in enhancing training and mentoring programs to keep team agile and responsive to changing needs. Forward-thinking and analytical with industry-leading, multifaceted approach.

Key Skills

Account Management
Analytical Skills
Baisc computer knowledge

Professional Experience

May 2018
Jul 2019
Customer service executive
Tcns group of companies ( w for women) Thane, IN
A reatail outlet
Assessed customer service trends and evaluated complaints to determine areas in need of enhancement and align teams to better meet customer demands
Mar 2017
Feb 2018
Cashier.
Pantaloons pvt Ltd ( aditya birla group) Thane, IN
A reatail fashion outlet. For men and women both.
Addressed on average [Number] inbound customer calls daily
May 2016
May 2017
Supervisor
Lloyd insulation india ltd Jamnagar, IN
Lloyd insulation india ltd a leading company providing insulation support for big plants
Management in labour 

Education

Dec 2009
Jul 2012
10th ssc in Jns inter college
Higher and secondary education board up
Jun 2012
May 2014
12+ hsc in Kb inter college
Higher and secondary education up board

Languages

Hindi
(Fluent)
MARATHI
(Basic)
English
(Basic)

Get in touch with Amit Kumar