Amit Kumar

Highly efficient Sales and Operational Executive  with more than three years of experience supervising multiple teams of employees while planning and maintaining work schedules and updating procedures and policies while performing customer service activities. I have handled daily activations,  handing queries and providing real time resolution, Actively work in field or achieve daily required target. 

Key Skills

Growth strategy
Team Management
Marketing
Data Visualization
Operation Managemet
Business & Industry Knowledge

Professional Experience

Dec 2022
Present
Owner
Amit Telecom &Grocery store Patiala, IN
Run Own business
 
  • Successfully owned and managed a local grocery store, overseeing day-to-day operations, including inventory management, purchasing, sales, and customer service.
  • Managed and trained a team of employees, fostering a positive work environment while ensuring high levels of customer satisfaction.
  • Handled financial aspects, including budgeting, accounting, and payroll, ensuring the store remained profitable and operationally efficient.
  • Built strong relationships with suppliers and vendors to negotiate favorable pricing and ensure quality product availability.
  • Monitored market trends and customer preferences to keep product offerings fresh and aligned with consumer demand.
  • Provided exceptional customer service, addressing concerns, resolving complaints, and maintaining a loyal customer base.
  • Implemented marketing initiatives, such as local promotions and social media campaigns, to increase foot traffic and brand visibility.
  •  We are committed to providing our customers with a wide selection of products, including fresh produce, dairy, meat, pantry staples, snacks, and organic options. We carefully select our suppliers to ensure we offer the best in quality while maintaining competitive pricing. 

Dec 2019
Jul 2022
Business Operations Executive
Rapido Patiala, IN
Rapido is an Indian bike taxi aggregator and logistics service provider based out of Bangalore. Founded in 2015, the company operates in over 75 cities across the country.
 2.5 Years in Operation and Marketing as well, Having professional knowledge in MS- office. Startup and Full City Operation in Bike taxi segment . Analyzes the demand and supply market. Eager to learn new technology and risk-taker. I like challenges at work which pushes me to the limit to try new things. I have handled daily activations, query handing and real time resolve, worked on field to achieve daily activation target. Worked on rejection data sheet to improve the performance of city. 
Jun 2019
Dec 2019
Certified Internet consultant
Just dial Patiala, IN
Just Dial Limited is a company that provides local search for different services in India over the phone, website and mobile apps.
  •  Meet commercial establishments located within the area. 
  •  Use to Send Key Parameter Monitor (KPM) report to the reporting managers on a   daily basis about the city and entire team.
  •  Submit the contracts to the office with proper documentation .
  •   Ensure that the contract cheque is cleared and the account of the client is activated within Justdial. 

Feb 2016
Nov 2018
Service incharge
Yashodha Motors Patiala, IN
YASHODHA GROUP comprises of Yashodha Motors Pvt. Ltd and Yashodha Auto wheels LLP. The Group is led, controlled, managed and directed by two Brothers Mr. Gurdeep Singh Batra and Mr. Deepak Batra. Yashodha Motors Pvt. Ltd is authorized dealers for the followings: M/s Ashok Leyland Ltd. for its Combine Harvester Engines M/s Ashok Leyland Ltd. for its Heavy Commercial Vehicles M/s TVS Motor Co Ltd. for its Two –wheelers M/s Nissan Motor India Pvt Ltd. for its Cars. M/s Tata Motor India Pvt Ltd. For its Cars. M/s Ashok Leyland Ltd. for its Light Commercial Vehicles. M/s Hyundai Motors India Ltd for its Cars.
  •  Supervise and coordinate activities of assigned personnel. 
  •  Assign, supervise and participate in major and minor mechanical repairs on buses and other light motorized equipment; diagnose diesel internal combustion engine maintenance problems. 
  •  Diagnose, supervise and participate in skilled and semi-skilled repairs of mechanical defects in buses, automobiles, trucks and other gas and dieselpowered automotive equipment. 
  •  Maintain records and reports as necessary. 
  •  Conduct in-service training programs for employees with equipment suppliers for new techniques in mechanical repairs. 
  •  Initiate requisition for materials and equipment; authorize purchases from local vendors; maintain adequate inventory of parts, equipment and supplies used in repairing and servicing motorized vehicles. 
  •  Monitor tools, tool room equipment, maintenance and safety practices 
Apr 2015
Dec 2015
Line Assistant
Maruti Suzuki Patiala, IN
Maruti Suzuki India Limited, formerly known as Maruti Udyog Limited, is an Indian automotive manufacturer, based in New Delhi.
Weld shop
The body panels produced in the press shop and the other small components are joined here to give the "whit body" or "shell". In a typical car body 1400 different components are welded together. The weld shops have the  following facilities.
  • Welding jigs
  • Spot welding guns
  • Kawasaki welding robots
  • Hemming machines
  • Punching machines
Mar 2014
Feb 2015
Body shop IN charge
Yashodh Motors Patiala, IN
YASHODHA GROUP comprises of Yashodha Motors Pvt. Ltd and Yashodha Auto wheels LLP. The Group is led, controlled, managed and directed by two Brothers Mr. Gurdeep Singh Batra and Mr. Deepak Batra. Yashodha Motors Pvt. Ltd is authorized dealers for the followings:
  Body Shop Managers coordinate teams responsible for performing vehicle body repairs. Essential duties listed on a Body Shop Manager example resume are planning and monitoring the work of body repairs staff, implementing procedures, taking corrective measures, training staff, providing technical advice, verifying documentation, and purchasing parts and supplies needed for repairs. The strongest resume samples highlight solid automotive body repair expertise, safety practices knowledge, organizational skills, good communication abilities, and leadership. 

Education

Jun 2023
Jul 2024
MSC COMPUTER SCIENCE in JAGAT GURU NANAK DEV PUNJAB STATE OPEN UNIVERSITY
JAGAT GURU NANAK DEV PUNJAB STATE OPEN UNIVERSITY
Mar 2020
Jul 2023
Bachelor's of Arts in PUNJABI UNIVERSITY PATIALA
PUNJABI UNIVERSITY PATIALA
Apr 2016
Jul 2017
+2 in KAY JAY MODEL SR.SEC .SCHOOL
PSEB
May 2010
Sep 2013
Mechanical Engineering in JSSPC KAULI
PBSIET
Mar 2007
Sep 2008
Matric in SDSE SR.SEC. SCHOOL
PSEB

Certifications

2012
Vocational field training
DMW Patiala
2015
CNC PROGRAMMER
KRISHNA AUTOMATION

Hobbies & Interests

  • Driving
  • Travelling

Languages

Punjabi
(Fluent)
Hindi
(Fluent)
English
(Basic)

Get in touch with Amit