Опытный и целеустремленный менеджер, обладающий ценным отраслевым опытом и страстью к управлению. Ориентация на результат с проверенным опытом совместной работы с членами команды для достижения целей. Имеет опыт работы в сфере розничной торговли  и умеет эффективно управлять всеми операциями.

Key Skills

General Management
Problem Solving Skills
Time Management
Multi Tasking
Business Forecasting
Business Analysis

Professional Experience

Aug 2016
Feb 2022
General Manager
Optima Kharkiv, UA
  • Served as a successful leader, promoting and achieving store success via sales analysis and customer feedback.
  • Encouraged employees to do their best, and increased store productivity immensely by including target based employee gratifcation system.
  • Identified and maximized sales opportunities, and increased customer retention rates
  • Successfully handled visual merchandising, and worked to promote company vision by constantly implementing customer feedback into store visuals and product placement.
Aug 2012
Sep 2016
Assistant Store Manager
Optima Kharkiv, UA
  • Provided optimal assistance to the General Manager and handled a variety of tasks such as customer feedback analysis and store inventory management.
  • Assisted with recruitment and training of new employees, while also monitoring the productivity of current employees. 
  • Worked to ensure a neat and attractive sales environment.

Apr 2007
Sep 2012
Sales Associate
Optima Kharkiv, UA
  • Served as an enthusiastic and knowledgeable Sales Associate in this high end jewelry boutique. 
  • Remained informed and up to date on the current stock and offerings. 
  • Answered all customer queries with friendliness and expertise. 
  • Worked to provide optimal browsing and buying experiences for all visitors and customers. 

Education

Aug 2000
May 2004
High School Diploma in 142
Kharkiv National University of Economics

Hobbies & Interests

  • Cooking
  • Pool

Languages

English
(Basic)
Ukrainian
(Native)

Career Aspiration

To gain a Business Management position in a progressive organization where brilliant management and leadership skills will be demonstrated in overcoming obstacles and competition to achieve the set goals of the company.

Get in touch with Alla