Alifya Engineer

My role at Decathlon involves direct interaction with customers (instore & online) to build & maintain profitable relationships & resolving customer complaints quickly and efficiently. My responsibilities require to me to be updated on the Decathlon catalog & guide customers when required. I have been made responsible for driving app downloads to encourage online usage habits & sales.
My role on the POS management requires speed, great communications & knowledge of the products & systems.

Additional Responsibilities 
- Curating, negotiating & on-boarding influencers to drive in-store walk-in campaigns - Submitting weekly performance metric reports

Key achievements
- Positive feedback from customers led to winning  "Best Employee Award" for the month of Nov 2021

 My experience here at Decathlon has   led me to be a team-player, enhanced my problem-solving skills & improved my communication/people management skills.

 Surviv.her is a nonprofit organization that focuses on providing a platform for woman who have been victims of molestation, sexual assault, cyber-bullying, domestic violence and much more. 
My responsibilities included managing the social media pages and reaching out to experts for collaborations along with my team

I have actively participated in social media campaigns such as Unacademy and PepsiCo to create brand awareness, content amplification and boosting engagement through micro influencers.  Here I extended my reach with influencers and gained brand amplification experience. 

Assisted Sales and Marketing team in generating sales leads through cold calling, market research, managing email campaigns and website development. I also prepared pitch decks, curated data and particpated  in industry events.

RCSK is one of the top 15 clubs among 120 across the district. I was not only a part of the marketing team but also volunteered towards community service where we hosted both small scale and large scale events.

Assisted Sales and Marketing team in generating sales leads through cold calling, creating sales pitches, client follow ups. I managed email campaigns and website development. I was actively involved in executing sales objectives as also involved in managing CRM data. I  was actively involved in team meetings  sharing ideas and resolving client & process related issues.

Assisted Sales and Marketing team in generating sales leads through cold calling, creating sales pitches, client follow ups. I managed email campaigns and website development. I was actively involved in executing sales objectives as also involved in managing CRM data. I  was actively involved in team meetings  sharing ideas and resolving client & process related issues.