ALI REZA KHAN Online Resume

May 2018

Present

Assistant Restaurant Manager

Carpe Diem Kolkata, IN

Opening and closing the restaurant.
Appointing, inducting, and mentoring new staff members.
Scheduling shifts and assigning tables to waitstaff.
Resolving customers' questions and grievances in a professional manner.
Conducting payroll activities in an accurate, timely manner.
Ensuring that the restaurant adheres to pertinent health and safety regulations.
Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
Recording all income and expenses and ensuring that cash registers are balanced.

Nov 2015

Jan 2018

Supervisor

Al-Jaber Catering Company Abu Dhabi, AE

Trained all new staff on store security, monetary procedures and customer service expectations.
Maintain knowledge and ensure compliance with departmental policies and standard service procedures.
Supervise efficient upkeep of tools through proper usage of equipment and devices.
Analyze all guest requirements and prepare plans resolve customer care related issues and satisfy guests.

Apr 2014

Nov 2015

Captain

The Myx , Nightclub Kolkata, IN

To promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.
Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest.

Jan 2012

Dec 2014

Floor Supervisor

Lasiesta Cafe Kuwait City, KW

Monitor status of assignments and any follow-up in association with manage plus supervisor in waiting list.
Overhaul and monitor archives plus check price list of food and drinks inclusive and analyze on food and drinks.
Inspect food and beverage product preparation programs and maintain goodwill of company.

Jan 2009

Dec 2012

Trainee captain

Amber & Sagar Restraurant Kolkata, IN

Manage quality communication, customer support and product representation for each client.
Assist concierge with guest amenities and VIP events.
Look at orders on a screen make from drive-thru or front counter and make correct food item and amount according to...
Position involve data entry of confidential information and interdepartmental communication.

ALI REZA KHAN