To build career in a growing organization, where I can get the opportunities to provemy abilities by accepting challenges, fulfilling the organizational goal climb the careerladder through continuous learning and commitment.

Key Skills

Communication skills
Microsoft Excel
Microsoft Office
Outsourcing
Action-oriented

Professional Experience

Mar 2024
Present
Process associate
Genpact Gurgaon, IN
Process Associate at Genpact: mastering data processing, deadlines, and efficiency. Managing data, meeting targets, ensuring accuracy.
As a Process Associate at Genpact since April 2024, I have gained hands-on experience in managing data processing tasks with accuracy and efficiency. My role requires me to follow client instructions, meet daily targets, and ensure a quick turnaround time. Through this experience, I have developed strong analytical skills, attention to detail, and the ability to work under tight deadlines. Additionally, working in a fast-paced environment has enhanced my problem-solving abilities and adaptability, making me more proficient in handling complex tasks. 


Jun 2022
Sep 2023
Process Executive
PATRA INDIA BPO SERVICES PVT Raipur, IN
As a Process Executive at Patra India, I managed policy issuance, ensured accuracy, and followed underwriting guidelines in a fast-paced environment.
During my 1.2 years as a Process Executive at Patra India BPO Services Pvt. Ltd., I gained valuable experience in policy issuance and underwriting support. My role involved processing insurance policies with precision, ensuring compliance with client guidelines, and maintaining high accuracy levels. I developed strong analytical and problem-solving skills while working in a deadline-driven environment. This experience enhanced my ability to handle large volumes of data efficiently and strengthened my communication and teamwork skills. 


Jun 2021
Jul 2021
JUNIOR SALES EXECUTIVE
Quess Corp Limited Bhilai, IN
Worked as a Junior Sales Executive at Quess Corp, handling client interactions and generating business leads.
As a Junior Sales Executive at Quess Corp Limited for a short period, I gained experience in client interaction, explaining banking products, and generating business leads. My role involved meeting potential clients, understanding their financial needs, and offering suitable solutions. This experience helped me develop communication, persuasion, and customer relationship management skills, which have been valuable in my professional growth. 


Education

Mar 2020
Apr 2022
Bachelor of Arts in KALYAN PG COLLEGE
Hemchand Yadav University
Jul 2016
Jul 2019
Diploma in Electrical Engineering in Bharti College Of Engineering & Technology
Chhattisgarh Swami Vivekanand Technical University
Mar 2014
Mar 2016
Higher secondary examination (10 +2) in Senior secondary school
Central Board Of Secondary Education

Certifications

2022
Spoken English
National Skill Development Corporation
2022
MS Excel
National Skill Development Corporation

Achievements

Employee of the month
2, Times as an employee of the moth in Patra India BPO Services Pvt. Ltd., I worked as a Process Executive in the Underwriter Team for 1.2 years. My responsibilities included issuing new policies for insured clients, ensuring accuracy in documentation, and following underwriting guidelines. This role enhanced my attention to detail, data processing skills, and ability to work in a fast-paced, deadline-driven environment. It also strengthened my understanding of insurance processes and client servicing 


Quote

यत् भावो – तत् भवति You become what you believe.

Hobbies & Interests

  • Writing poem

Languages

Hindi
(Native)
English
(Fluent)

Career Aspiration

Over the next three years, I aim to grow into a senior role, enhance my skills, take on leadership responsibilities, improve processes, and contribute to team development and overall organizational success.

Get in touch with Akash