Message

Akash Verma

To build a career in a growing organization, where I can get the opportunities to provemy abilities by accepting challenges, fulfilling the organizational goal climb the careerladder through continuous learning and commitment.

Key Skills

Process analysis
Client Communication
Data Documentation
Turnaround Time Management
Google sheet & Ms Office
Problem solving
Team Management & Team Collaboration

Professional Experience

Apr 2024
Jun 2025
Process Associate
Genpact Gurgaon, IN
Managing Data processing with accuracy and efficiency. Meeting daily targets, following client guidelines, and maintaining fast turnaround time.
As a Process Associate at Genpact since April 2024, I have gained hands-on experience in managing data processing tasks with accuracy and efficiency. My role requires me to follow client instructions, meet daily targets, and ensure a quick turnaround time. Through this experience, I have developed strong analytical skills, attention to detail, and the ability to work under tight deadlines. 


Jul 2022
Sep 2023
Process Executive
PATRA INDIA BPO SERVICES PVT Raipur, IN
As a Process Executive at Patra India, I managed policy issuance, ensured accuracy, and followed underwriting guidelines in a fast-paced environment.
During my 1.2 years as a Process Executive at Patra India BPO Services Pvt. Ltd., I gained valuable experience in policy issuance and underwriting support. My role involved processing insurance policies with precision, ensuring compliance with client guidelines, and maintaining high accuracy levels. I developed strong analytical and problem-solving skills while working in a deadline-driven environment. 


Jul 2021
Jul 2021
JUNIOR SALES EXECUTIVE
Quess Corp Limited Bhilai, IN
Interacted with client and generated leads for banking products. Built client relationship and improved product awareness.
As a Junior Sales Executive at Quess Corp Limited for a short period, I gained experience in client interaction, explaining banking products, and generating business leads. My role involved meeting potential clients, understanding their financial needs, and offering suitable solutions. 

Education

Apr 2020
Apr 2022
Bachelor of Arts in KALYAN PG COLLEGE
Hemchand Yadav University
Aug 2016
Jul 2019
Diploma in Electrical Engineering in Bharti College Of Engineering & Technology
Chhattisgarh Swami Vivekanand Technical University
Apr 2014
Mar 2016
Higher secondary examination (10 +2) in Senior secondary school
Central Board Of Secondary Education

Certifications

2022
Spoken English
National Skill Development Corporation
2022
Ms Excel
National Skill Development Corporation

Achievements

Employee of the month
Awarded Employee of the month twice at Patra India BPO Services Pvt. Ltd. for exceptional accuracy and efficiency in the underwriter team.

Quote

यत् भावो – तत् भवति You become what you believe.

Hobbies & Interests

  • Writing poem

Languages

Hindi
(Native)
English
(Fluent)

Career Aspiration

Aspiring to grow into a senior operations or analytics role, lead high-performing teams, and contribute to process improvement initiatives within a fast-paced organization.

Get in touch with Akash