AB

Akansha Behl

Increase customer loyalty with proactive review and enhancement of internal processes to align with dynamic market conditions and integrate new strategies. Forward-thinking in enhancing training and mentoring programs to keep team agile and responsive to changing needs. Forward-thinking and analytical with industry-leading, multifaceted approach.

Key Skills

Customer Support
Account Management
Upselling

Professional Experience

May 2020
Jul 2021
Customer Service Executive
Optimus Techies pvt. Ltd Bangalore Urban, IN
Assessed customer service trends and evaluated complaints to determine areas in need of enhancement and align teams to better meet customer demands

Education

Apr 2018
Jul 2021
Bachelor of Arts in Psychology in
GD Goenka University

Languages

English
(Fluent)

Get in touch with Akansha