Ajay Welinkar

Jun 2021

Dec 2021

Sales Consultant

Baxture Technologies Pune, IN

Baxture Technologies a offshore software development company catering to US and Canadian markets.

Responsiblee for creating SOPs, training, creating email content and campaigns and calling scripts.

Sep 2018

Apr 2019

Independent Contractor

Mercy for Animals India Pune, IN

Mercy For Animals works to eradicate cruel food systems and replace it with one that is not just to animals but essential for the future of our planet

 India Scoping Studies: Collaborated on research to provide complete information on the demographics inclusive of intricate details of Politics, Religion, Eating Habits, Animal Farming, Import Exports, Slaughter practices, Law, Census reports, Animal rights organizations and their achievements, Environment reports and suggested opportunities of work in India. 

Nov 2017

Sep 2018

Sr. Corporate Liason

PETA India Pune, IN

PETA India operates under the simple principle that animals are not ours to eat, wear, experiment on or use for entertainment.

 

Responsibilities: 

        Build a list of different companies across different domains for 12 projects. 

        Research emails, contact numbers of relevant CEOs and top officials and communicate awareness about animal rights to create change. 

        Conducted investigation relevant to corporate. 

        Mentored new joinee in the corporate department, assisted in meetings and added inputs where required. 

        Handled press and media queries. 

        Engage corporates in creating meaningful policies for animal rights. 

        Coordinate with teams to build and execution of campaigns. 

        Connect with international teams to understand current campaigns and implement similar strategies. 

 

Achievements: 

        Achieved a victory with a major travel company to make their first-ever animal welfare policy, they agreed not to endorse any animal rides they have a presence in the middle east and Asia Pacific region. It is yet to be released as there are ongoing negotiations to add more to their policy. 

        Conducted an investigation into banned animal products being sold by major international brands. 

        Campaigned against the online sale of animals, use of animals for entertainment (Vodafone India and Bajaj Auto). 

Sep 2016

Sep 2017

Corporate Outreach Manager & Campaign Coordinator

Animal Equality India Pune, IN

Animal Equality is an international organization working with society, governments, and companies to end cruelty to farmed animals.

 

Responsibilities: 

        Research companies using eggs 

        Finding contact details for relevant CEOs of companies 

        Drafting 1st to 4th email to be sent to companies 

        Creating presentations 

        Maintaining communications with relevant heads of companies 

        Travelling as required for meetings with corporate heads of department 

        Creating strategies for campaign and drafting 90-day plan 

        Coordinating with volunteers for the call to actions 

        Strategic use of Investigation on the cruelty on Indian egg farms 

        Building volunteer list 

        Weekly meetings with International Director and Monthly meetings with corporate outreach managers from different countries for best practice sharing and updates 

        Being updated with latest industry updates and campaigns 

        Supporting campaigns of colleagues from other countries 

 

Achievements: 

        Build a list of different companies across different domains 

        Researched emails and contact numbers of relevant CEOs and top officials 

        Developed presentation on the importance of banning cages from the egg supply chain 

        Initiated conversations with heads of the company and gave presentations in regards to the importance of banning cages from their egg supply chain after intensive research on the companies policies and quotes of their leaders 

        Had successful second level in-person meeting 

        Researched and contacted cage-free to get their delivery capacity 

        Created Volunteer sign up website 

        Created Campaign website 

        Launched campaign urging McDonalds to ban cages from their egg supply chain 

Mar 2016

Oct 2016

Head Of Operations

Immply Technologies Pvt Ltd /Social Annex Pune, IN

Loyalty Experience Platform - Annex Cloud Loyalty

Responsibilities: 

        Sales (US + UK) 

        Data Quality 

        Customer Success 

        Marketing 

        Software Development and Integration 

        Recruitment 

        Employee engagement and retention 

Co-Ordination with US Team and Directors

 Achievements: 

        Streamlined processes for sales and data quality 

        Increased performance of sales team from 38% to 89.5% 

        Retained and built the sales team 

        Created Training Standards Document 

        Created Operations Standards Document 

 

Feb 2014

Apr 2016

AVP Sales and Operations

Aloha Technology Pvt Ltd Pune, IN

Aloha Technology an offshore software development company and also owns Faronics which delivers computer management software

 

Responsibilities: 

        Deliver against assigned quarterly new customer acquisition. 

        Be highly competent and skilled to present the Aloha Technology offerings up to C Level Executives 

        Negotiate the terms of an agreement and close sales. 

        Gather market and customer information and provide feedback on requirement trends to the data mining department. 

        Execute cold calls and email campaigns to generate new sales prospects and manage the pipeline. 

        Monitor and evaluate the performance of lead generation programs 

        Identify new markets and business opportunities. 

        Partner with Client Services division to ensure successful implementations, customer satisfaction, and ongoing partnership with Direct clients. 

        Motivate team to achieve targets and recognize top performers. 

        General Data analysis and recommendations for improvement 

 
 

Achievements: 

        Roped in 100+ new customers. 

        Responsible for revenue target of $200,000 / month. 

        Increased the sales team size to 15 professionals from 7. 

        For client Faronics: 

-          Managed separate sales team of size up to 15 

-          Managed renewal team of size up to 10 

-          Generated $20 million revenue in the last financial year 

 

Sep 2011

Mar 2014

Sr. Business Development Manager

Aoha Technology Pune, IN

 

Achievements: 

        Managed Business Development for Aloha Technology 

        Worked with a team of 3 Team Leaders and 21 Business Development Executives for Offshore Services for software development and testing. 

        Managed FARONICS software renewals 5 executives. 

        Business Development for TAMP Systems (Business Continuity Software) 5 executives. Including giving the software demo to clients and closing the sale. 

        Reporting direct to the VP of Operations and conducting quarterly performance reviews and floor supervision and recruitment. 

        Client interaction to ensure SLA's met. 

Jun 2010

Jul 2011

Team Operations Manager

Hutchison 3 global services Pvt. Ltd. Pune, IN

Leading telecom services provider in the United Kingdom

 

Responsibilities: 

 

        Conducted Weekly Business Review 

         Implemented LEAP (Quarterly performance improvement program for advisers) 

         Floor Management (AHT, SL, driving targets, etc.) 

        Timely closure of HR Action and liaised with HR on red flags 

        Weekly briefing with advisors for individual Team Operations Management groups 

        Audit Quality of one-on-ones & LEAP target setting along with tollgate reviews 

        Attended leveling session 

        Catch up with Team Leaders and Quality Operations Managers 

        Managed transition from training to production. 

        Ensured BB Call feedbacks are provided and dipstick on Quality of feedback. 

Feb 2009

Jul 2010

Lead Assistant Manager

Exl service.com Pune, IN

A leading offshore services company

 Responsibilities: 

        Devised training plans for new hires. 

         Quickly and effectively solve customer challenges. 

        Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service. 

        Ensuring SLA's are consistently achieved and exceeded. 

        Trained the Emergency Response Support team. 

        Responsible for sending the weekly deck to clients. 

        Ensuring Compliance adherence.

 Achievements: 

        Coached and mentored 3 Assistant Managers (AM) and a team of 15 Advisors 

        Worked with 3 AMs and a total of 70 customer service representatives. 

        Created and managed top-performing teams 

        Created a pipeline for organizational needs 

 

 

Mar 2006

Mar 2009

Assistant Manager (Customer Service + Sales)

Exl service.com Pune, IN

 Responsibilities:  

        Worked as an AM for 2 different processes (Allstate and Dell). 

        Piloted and trained the sales team. 

        Successfully managed SLAs for a team of 20 agents. 

         Continuously recognized for excellent ESAT and employee retention. 

        Handling escalation and preparing weekly performance reports. 

        Coaching and mentoring agents. 

        Call monitoring and weekly/monthly feedback. 

        Designed the P4P structure for the Sales team 

Dec 2002

Sep 2004

Propreitor

Supernova Events Pune, IN

Event Management Company

 Creating and organizing cultural, social awareness, and corporate events. 

 Ensuring strategic and maximum mileage to sponsors. 

 Promotion of products, services, and organizations. 

Lamcon Advertising, Pune, Maharashtra. Proprietor Dec 2001 Nov 2002 

 Conceptualized, marketed, executed, and published the Pune Goa Millennium Guide. 

 Created brochures, Handouts, and calendars for various small businesses. 

Feb 1999

Sep 2001

Sales Executive

Mahindra Holidays Pune, IN

Club Mahindra Holidays is an Indian Hospitality company founded in 1996. It is a part of the Mahindra Group and provides holidays on a timeshare basis

  Telemarketing. 

 Prospecting. 

 Executing and closing sales. 

 Lead Generation Activities. 

 Collections. 

 Trained by TPCL for Value-Based Need Motivational Selling and Sales Strategies and Time management from Mercury Goldman. 

 Trained new executives on effective presentations. 

Jan 1997

Sep 1998

Indoor Sales Consultant

Five Star Holidays Pvt Ltd Pune, IN

Timeshare Marketing Company

  Convincing and successfully executing sales in a span of 2hrs. 

 Trained new executives on effective presentations. 

 Collections. 

 

Feb 1995

Sep 1996

Counter Sales and Inventories

Melody the Disc Shop Pune, IN

Sales of Laserdisc equipment, rentals, and recordings

 Handling counters Sales of CDs and LD. 

 Keeping records of movie rentals and music recordings. 

 Maintaining Public Relations. 

May 1994

Jan 1995

Cashier

Hotel Sagar Plaza Pune, IN

Hospitality Industry

  Maintaining accounts for the Coffee Shop and Restaurant.