Ajay Kumar Tiwari

A senior consultant is a business professional whose main job is to advise corporate leaders and executives about ways to improve the overall business model, client or employee relations, or other facets of day-to-day operations. Sometimes their primary goal is to troubleshoot specific problems, or they may be hired to improve efficiency and cut costs more generally. This sort of professional usually works for a business consultancy firm and often serves as a member of a larger consulting team. It’s also possible for people with a lot of experience to work on a freelance basis. The day-to-day work can vary tremendously depending on industry and the desired goals, but in most cases the job centers on helping business leaders achieve certain outcomes and providing outside, unbiased advice.

There are basically four types of sales training: inside sales, field sales, service sales, and sales management. Sales training programs are usually grouped into each type. Although many sales training programs have different names and categories, they can usually be categorized as one of these four.

A Customer Service Executive’s role is to ensure a business’ customers receive outstanding support and all their needs are met. Customer Service Executives oversee the customer support department’s day-to-day functions as well as establish standards and protocols to be used by the customer service team to promote customer satisfaction.