Dec 2019
Present
Assistant Manager
ABS
Bangalore Urban, IN
- Rostering Team leads, verifying the reports received from team leaders.
- Talking one to one with the team members and understanding their concerns and motivating them to perform the delegated tasks.
- Solving any misunderstanding aroused between team members and leader or with team members.
- At the time of performance appraisal provided feedback to the team members regarding their performance during the period.
- Handling clients call and updated the team with the new performance criteria that client is expecting.