Message

Adnan Gulzar

An experienced business professional with over 3 years of advanced experience in Operations, Sales and Service industry. A self motivating smart worker and an early starter, who wants to be with a progressive company that provides to update skills in accordance with the latest trends and be a part of team that dynamically works towards growth of stake holders.

Key Skills

Sales Specialist
Leadership
Operations
Influencing & Motivation Techniques
Customer Service
Microsoft Excel
Financial Statement

Professional Experience

Jul 2021
Present
Customer Success Associate
Vertex Global Services Gurgaon, IN
One of top companies in India which provides Business Outsourcing Services to their clients.
My job is to make sure that tickets are getting timely response and customer's concern is resolved within the given time frame. It is also my responsibility to ensure that all the priority cases on social media gets highlighted so that we can provide the resolution to the customer on time.
Dec 2020
Jun 2021
Executive Counselor
TalentEdge Gurgaon, IN
One of the top edtech companies in India which provides education courses for working professionals.
My job was to give career counseling to working professionals and to help them in selecting a suitable course so that they can compete in competitive environment.
Aug 2019
Oct 2020
Senior Executive-Operations
Aegis Gurgaon, IN
AEGIS is one of the top BPO's in India with having multiple processes of top brands which include domestic as well as international process.
I was working in OYO International and my job was to increase company revenue by doing sales, minimising refunds and retaining customers by providing them good after sales service.
Feb 2016
Apr 2017
Sr. Technical Sales Associate
Global Technologies Srinagar, IN
One of the top tech companies which provide services regarding to windows operating system and MS Office.
My job was to understand the customer problem related to the windows operating system and then accordingly create need for selling Technical Support.

Education

Jul 2017
Dec 2019
Maters of Business Administration in Finance in University of kashmir
University of Kashmir
Jun 2012
Jul 2015
Bachelor of Business Administration in SSMT
Mdu rohtak

Certifications

2018
Accounts Payable Model
DEN Networks Ltd.

Quote

Start where you are. Use what you have. Do what you can.

Ashe

Hobbies & Interests

  • Cricket
  • Singing
  • Snooker
  • Internet Browsing

Languages

English
(Fluent)
Hindi
(Fluent)
Kashmiri
(Native)

Career Aspiration

Being able to gain new skill sets that are applicable to future career opportunities.

Get in touch with Adnan