Facilitated inter-departmental communication to effectively provide customer support
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Customer Support Manager functions as primary point of escalation for high-level client questions, needs, wants and complaints. Thrives on interacting with customers to hear issues, requirements and requests and provides first-in-class customized solutions. Identifies trends by analyzing customer records, purchases, inquiries and complaints and developing rapid adaptable solutions.
Success is not final; failure is not fatal: It is the courage to continue that counts