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Aditi Das

Talented in planning ,Administration,Marketing and Operations Management. More than 6 years of proven experience in outstanding Customer Service .Out of which 4 years in Diplomatic Mission and almost 2 and half years in Education sector.Talented event planner, relationship manager,counsellor,administrator and campaign planner with proven history of accomplishment. Expert in leveraging technological resources and analytics to direct operations.

Key Skills

Organizational Planning
Communication skills
Interpersonal Skills
Program Initiation
Multi-Tasking
Administration Management
Managerial Statistics

Professional Experience

Nov 2019
Present
Relationship Manager
Mount Litera Zee School Kolkata, IN
  • School Management
  1. Administration and Operation.
  2. Maintaining Office files.
  3. Tracking of Expenses budget.
  4. Seeking budget approval  from the management.
  5. Implementation of office procedure.
  6. Arranging Training for the newly joined staff.
  7. Staff Management.
  8. Student Management.
  9. Answering of all the emails regarding complains and inquiries.
  10. Organizing Events, workshop,panel discussion and webinar.
  11. Arrangements of all the function.
  12. Generation of Transfer Certificate and other required Certificates for the parents .
  13. Customer service
  14. Arranging catering 
  15. Stock checking
  16. Weekly audit on health and hygiene.
  17. Making MOM of meeting and discussion .
  18. Scheduled appointment.
  19. Organizing weekly meeting with the management .
  20. Drafting Notice 
  21. Transportation Management .
  22. Accounts .
  23. Conducting parents meeting .
  24. Making presentation
  25. Handling Microsoft Excel,Word ,PowerPoint and Outlook.
  • Business Development
  1. Supervision of team.
  2. Helping the team for meeting the admission target.
  3. Following up the inquiries and generating new  leads.sending this report in daily format
  4. Competitors survey and sending the reports to the management .
  5. Coordinating  and developing new source for the admissions.
  6. Conducting activities and events related to branding and marketing.
  7. Tie-ups with all the source of admissions.
  8. Calculating the appropriate time for new paper and media advertisement.
  • IT
  1. Website updates
  2. Online class audits
  3. CCTV footage checking.
  4. Maintaining school's social media pages.
  5. handing School's software
  • HR
  1. Recruitment of staffs.
  2. Sending Requisition regarding staff recruitment.
  3. Job posting in various job portals like Naukri and indeed.
  4. Attendance report.
  5. Staff Appraisal.
  6. Preparing of salary slip.
  7. Processing of salary.
  8. Leave approval.
  9. Staff Documentation.

Jul 2019
Dec 2019
Center Head
Little Laureates School Kolkata, IN
  • Center Management
  1. Administration and Operation
  2. Conducting Meeting and Events.
  3. Requisition for student Mediclam card.
  4. Marketing Collaterals.
  5. Photo and videos for Facebook update.
  6. Monitoring of class and employee ensuring deadlines,hygiene of classrooms,washrooms and the adjoining areas.
  7. Maintaining health and hygiene checklist
  8. Stock Audit.
  9. Finance and Accounts Management.
  10. Fee collection.
  11. Issuing of Notice 
  • Business Development
  1. Meeting Business Target.
  2. Following up the inquiries and generation new leads,sending this report in daily on given  formal.
  3. Sending quarterly report of competitors,survey analysis.
  4. Frequently meeting with the parents for referral.
  5. Conducting activities relating to branding and marketing .
  6. Counselling to the walk-in as well as the telephonic inquiries and coming for the Admissions.
  • HR
  1. Documentation related to HR departments.
  2. Sharing with HR Department ,if there are any issues in the center.
  3. Mailing the Attendance format and Attendance Register in the last day of the month.
  4. Generating the slarary of Housekeeping staffs.
  5. Recruitment of Housekeeping staffs.
  6. Sending the requisition for the recruitment of mentors/attendance.

Apr 2019
Aug 2019
Assistant Teacher
The Summit School Kolkata, IN
  • Mother Teacher of class II
  • Subject Teacher from II-VIII
Apr 2015
May 2019
Operation Officer
VFS Global Services Pvt.Ltd Kolkata, IN
  1. Immigrant visa Applicants.
  2. Guiding then with proper Visa category and process of application  as per their purpose of travel.
  3. Document Verification of Immigrant visa Applicant.
  4. Handeling visa enrollment software.
  5. Enrolling the Applicant for Biometric (capturing photograph and fingerprint.
  6. Counter Handling
  7. Queue Management.
  8. Delivery of passport to the Applicant.
  9. Accepting and document verification of NIV submission.
  10. Ensuring the whole biometric procedure with in Turn Around Time.
  • Back Office
  1. Supervising the entire operation in absence of manager.
  2. Helping out the supervisor in various reports and provide suggestion about the process .
  3. Implementation of various spark ideas.
  4. Sending daily emails to the supervisor and other Visa Application center under US visa.
  5. Reports making on daily and Monthly basis.
  6. Initiating the process of passport delivery through Ship dart.
  7. Making the passport ready for the delivery to the Applicants.
  8. Organizing events in the VAC
  9. Researching on good and proper place and fooding for staff's E-Activities.
  10. Provide training of the entire process as Buddy to the newly joined staff.
  11. Handling outlook,Excel,word .
  12. Maintaining VAC's Accounts.
  13. Maintaining Hardcopy PI data and other confidential Data and Information .
  14. Coordinating with the third party vendor .
  15. Stock checking .
  16. Coordinating with Admin and IT team.
  • Consulate Duty
  1. Queue Management.
  2. Assisting the Non Immigrant Visa applicant during the time of their interview with FSO.
  3. Helping them for finger printing verification.
  4. Screening of Documents 
  5. Handling PI data.
  6. Retrivering passport from the Consulate  to the VAC.
  7. Ensuring smooth process of visa interview.
  8. Provide necessary information about passport collection .

Jul 2014
May 2015
Teacher
St.Mary's Day School Kolkata, IN
  • Class Teacher of Class IV
  • conducting school's annual Events.
  • Conducting parents meeting .

Education

Jul 2011
Jul 2014
B.Sc in Economics in St.Paul's Cathedral Mission College
Calcutta University
Mar 2009
Apr 2011
ISC in Maria's Day School
The Indian Certificate of Secondary Education
Mar 1996
Mar 2009
ICSE in St.Thomas High School Dasnagar
The Indian Certificate of Secondary Education

Certifications

2020
Certified Career Guru
Dheya
2002
Certificate of Merit
All India Camel Color Contest
2019
Certificate of Appreciation
US Consulate General,Kolkata

Hobbies & Interests

  • Painting
  • Cooking New Dishes

Languages

English
(Fluent)
Bengali
(Native)
Hindi
(Fluent)

Get in touch with Aditi