Message

Abul kalam

Focused customer relations professional skilled in Sales tactics & customer relationship development . Accomplished in providing opportunity Sales to demanding customer & customer assistance . Offering more than 2 years of experience in related roles , as well as passon for improving service delivery , enhancing knowledge and willing to learn new skills also take on new challenges...

Key Skills

Sales Force Management
Conflict Resolution
Establishing Rapport
Customer satisfaction
Plan Sales Training & Development
Customer Retention Strategy

Professional Experience

Oct 2018
Present
Sales Executive
SITEL India Pvt Ltd Gurugaon, IN
  • Boosted sales revenue by skillfully promoting diverse product or service options. 
  •  Provided customer support to internal and external customer in fast-paced environment.
  •  Collected customer feedback and made process changes to exceed customer  goals number%
  • Regularly making sales & product add-on quotas.
  • Answered customer telephone ☎️ calls  promptly to avoid on-hold wait times.

Education

Jun 2015
Apr 2016
12th passed in Guru Nanak public school
May 2013
May 2014
10th Passed in Kalgidhar National public school

Languages

English
(Fluent)
Punjabi
(Basic)
Hindi
(Native)

Career Aspiration

I would like to devote the next few years learning new skills being with the system & taking up new challenges and putting in my hard work to grow. This will help me become smarter and more professional at work.

Get in touch with Abul