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Abhishek Ojha

To be a part of a challenging and competitive organization where my strong business acumen, ability to organize and implement, as well as, developing and managing customer relations - can help create and drive industry-leading customer experience to the active users and utilizes my knowledge and interpersonal skills, enriching my profile with the same. I can offer is to become a reliable employee with a strong sense of mind and motivation.

Key Skills

Managing Sales Productivity
Business Development
Client Relationship
Communication Skills
Market Mapping
Front Facing
Creative Market Planning

Professional Experience

Aug 2020
Jul 2021
Pre Sales associate
BYJU'S Think and learn Pvt. Ltd. Jaipur, IN
A pre Sales associate with great skills and insightful knowledge on the crucial areas of business development, sales, marketing, training.
Being a knowledgeable professional I used to convert customers with a high retention ratio, taking training sessions, being their trusted advisor I used to guide them on the plans and the benefit. 

Responsibilities include
  •  Generate Leads
  •  Followup calls,
  •  Taking counseling sessions,
  •  Briefing them about the programs and their benefits 
  • Creating new ways to attract customers
  • Market Mapping 

I used to work closely with customers to give them best,  guiding students on their next plans and it includes a proper plan and end-to-end execution of sales. I'm very good with Convincing skills, Negotiation skills, and communication skills.

May 2018
Mar 2020
Technical Support Executive
Colleagues Cron IT Solution Pvt. Ltd. Jaipur, IN
Tech support Executive with good knowledge of Business Development and Technical support. Which includes general inquiries, taking inbound calls, route calls to appropriate departments and teams. Front-facing.

Good exposure to client handling and solving their queries. Being a trusted advisor I used to consolidate all the feedback and convert them into improvement suggestions.
Informing customers on new features, Connecting to check on feedback. 

Exposure to E-Commerce.

Education

Jul 2014
May 2017
BCA in L.B.S. PG College
Rajasthan University
Jul 2013
Jun 2014
Intermediate in Agrasen Public School
Jul 2012
May 2013
Martriculation in Agrasen Public School

Languages

English
(Fluent)

Get in touch with Abhishek