Meticulous Office Manager with proven performance in streamlining office protocols. Master in handling financial job responsibilities and conflict resolution along with inventory management. Additionally possessing vast understanding of credit controls and in-depth knowledge of job-related software, Bringing 4-years background managing credit files, analyzing credit applications and other operational works.

Key Skills

Project Management
Financial Reporting
Workflow Optimization
Administrative Support
Conflict Management
Client Service
Microsoft Office
Human Resources
Fraud Prevention
Regulatory Compliance

Professional Experience

May 2018
Present
OFFICE MANAGER
SHAH TECHNICAL CONSULTANTS PVT LTD Patna, IN
  • Prepare Deployment Plan and Cost Sheet for Domestic and Intermittent Experts, Key Experts and Non Key Experts for Bihar ADB Project.
  • Prepare Invoice and bills for ADB Project on monthly basis.
  • Prepare financial data of Monthly Progress Report.
  • Take follow up action for payment from client as well as to assure Payment Details from the client.
  • Administered office budget without overage using cost control and prioritization skills and to assure daily cash flow from accountant.
  • Check monthly cash book of the Bihar region and send it to the Head office.
  • Arrange Payment cheque of all the suppliers’ & Vendors from the Head office and to respond promptly to conflicts and de-escalated concerns with strong attention to detail and expert problem-solving abilities.
  • Prepare professional tax calculations and establish communication to Mumbai accounts regarding payment.
  • Update & Maintain records of the employee at regional level regarding Joining, Transfers/Mobilization & Resignation.
  • Update & Maintain Attendance and Time Sheet of DSC staff members and communicate to the Head Office for salary/fees.
  • Execute the work of ESIC and send it to the Head Office for payment.
  • Update & Maintain Branch Assets Detail for Bihar region regarding Fire & Burglary insurance.
  • Make arrangement of accommodation and vehicle for intermittent experts during any conference/ADB Mission meeting.
  • Procurement of Hardware and Software with proper selection of Vendor at rate & quality analysis.
  • Helped senior management develop effective policies and procedures for junior staff and office operations & Responsible for proper Office Maintenance.
Dec 2013
May 2018
Account Executive
MAHINDRA & MAHINDRA FINANCIAL SERVICES LTD Patna, IN
  • Conducted Credit Appraisal to verify loans are approved, or countered in compliance with established policies and procedures.
  • Delivery Order issuance.
  • Work of contract settlement for Waiver & MLS case and Insurance Claim settlement.
  • Inventory Management and submission monthly reports to Regional Office.
  • Helped customers with financial problems using relationship-based approach.
  • Following up with Business and Customer Service Managers for solving exceptions at branch level.
  • Submission of LAP files to regional office through compliance and the same to update KYC documents in system.
  • Update documents in system for EMI collection through ACH/ECS/PDC.
  • Listing PDC receipts in system and punch CRA in case of payment failure.
  • Update & Maintain branch exception report on monthly basis regarding Cancellation/rectification of customer deposit receipts.
  • Verification of Post Disbursal document and to update the same after approval.
  • Maintenance and preparing branch registers at monthly basis.
  • Work of reconciliation at monthly basis for cash receipts and cheque receipts.
  • Work of co-ordination with RO for NOC.
  • Processing of bills for Accounts Payable.
Jun 2008
Nov 2013
Faculty Member
AIR WIZARD Patna, IN
  • Designed and developed course materials and Impart training programme for Aviation Industry.
  • Arrange Test Programme for betterment in ability of students.
  • Analysis of improvement at weekly and monthly basis.
  • Arrangement of sets for communicative programme for English language.
  • Coached and mentored students to facilitate career development, satisfaction, and increased organizational impact.
  • Processing invoice for Account Receivable and Account Payable.
  • Submission of reports to management at weekly and monthly basis.
  • Assisted students with planning their courses based on their vocational desires and individual strengths.
  • Addressed concerns quickly to avoid lasting issues.
  • Maintained good working relationship with co-workers and management.

Education

Aug 2002
Jul 2005
B. Com in DDE
Patna University

Certifications

2011
DFA - Microsoft Office & Tally Programme
IDEAL EYES
2012
Retail Management
N I E S B D
2014
Impact Training Progamme
MMFSL

Hobbies & Interests

  • Listening songs
  • Playing Video Games
  • Reading inspirational books

Languages

Hindi
(Native)
English
(Fluent)

Career Aspiration

Highly motivated individual with expertise in procuring office equipment, expert in presenting financial status to the management, additionally possessing customer service skills & Computer proficiency seeking opportunities to expand my skills while contributing to the success of the business.

Get in touch with ABHISHEK