Abhijit Chowdhury

Dynamic leader with a proven track record of developing strong management and sales terms to generate sales and exceed performance expectations. Demonstrated success in establishing exceptional customer service standards aligned with the culture of brands. Exceptional leadership, operations, communication, problem solving skills

Key Skills

Retail Operations
Product sales analysis
Expense optimization planning
Recruiting and Training
Overviewing real estate and leasing
Creating company standards

Professional Experience

Oct 2019
Present
Retail Operations Manager
Vedant Fashions Pvt ltd Kolkata, IN
Leading High-end ethics Retail giant catering Men's, Ladies, kids.
Develop and implement effective sales strategies
• Lead nationwide sales team members to achieve sales targets
• Establish productive and professional relationships with key personnel in assigned customer accounts
• Negotiate and close agreements with large customers
•  Monitor and analyse performance metrics and suggest improvements
•  Prepare monthly, quarterly and annual sales forecasts
•  Perform research and identify new potential customers and new market opportunities
•  Provide timely and effective solutions aligned with clients’ needs
•  Liaise with Marketing and Product Development departments to ensure brand consistency
•  Stay up-to-date with new product launches and ensure sales team members are on board.
Jan 2017
Aug 2019
Retail Operations Manager
Apex Limited Dhaka, BD
Biggest Value segment Retail giant of Bangladesh dealing in Apparel, Footwear, Accessories.
Key Result Areas:
• Hiring, Training
• Conducting training
• Managing conflicts 
• Compliance handling 
• Performance Review and goal setting
• Store standard improvement
• Visual merchandising,
• Determining the store's layout,
• Inventory analysis,
• Overseeing Business Development.
Aug 2012
Sep 2014
District Manager
Bata India Limited Bengaluru, IN
Global Footwear Retail giant with 126 years of history.
• Recruiting, training Store members
• Store/ staff performance monitoring
• Marketing / BTL activity plan. 
• Goal setting.
• SOP adherence
• Store standard improvement.
• Audit performance monitoring
• Liaising between stores and HO
• Customer service uplifting
• Sharing feedbacks.
Aug 2012
Sep 2014
Retail Store Manager
Landmark group Bengaluru, IN
High fashion western ladies apparel and accessories brand.
• Budget Achievement planning
• Delivering excellent service
• Motivating team members
• Inventory management
• Store accounting
• Hire, train staffs
• Customer complaints handling
• VM guideline implementation
• Product feedback sharing
•  Store health and safety measures
• Product training to team members.
Jun 2008
Aug 2012
Assistant Store Manager
Odyssey India Limited Bengaluru, IN
High-end Retail of Books, Music, Stationary, Toys, Home decor, Jewellery, Watches etc.
Growth Path:
Jun08 to May’09: Team Leader (Sr. CSA)
Jun09 to Aug10: Manager- in - Training
Sep10 to Jul12: Assistant Store Manager

Education

Apr 2013
Mar 2015
Masters in Business Administration in National Institute of Business Management
National Open University
Apr 2010
Mar 2013
Bachelor of Business Administration in Indian Institute of Management Studies
National Open University
Apr 2000
Mar 2003
Senior Secondary in Sathya Jyoti Collage
Delhi University

Certifications

2018
Marketing and Communications
International Business Management Institute
2018
Fastrack Retail Buying and Merchandising
International Business Management Institute

Achievements

2011
Best Store VM and Maintenance Award
Winner of Best Store VM and Maintenance Award in Odyssey India Limited
2012
Best Mistry Audit Scoring Award
2 times Winner of Best Mistry Audit Score in Landmark group.
2016
record LTL growth and minimizing attrition
Recognized for record LTL growth and minimizing attrition in Bata India Limited.

Quote

Change almost never fails because it's too early. It almost always fails because it's too late.

Seth Godin

Hobbies & Interests

  • Cooking
  • Hiking
  • Watching Cricket

Languages

Bengali
(Native)
Hindi
(Native)
English
(Fluent)
Kannada
(Fluent)

Career Aspiration

Over the next few years, I want to explore and develop skills in project management. I want to have gained experience. I will be looking for opportunities to expand my responsibilities within this role to work towards my goal.

Get in touch with Abhijit