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Ashwini Mahadik

I got a chance to work on different Financial domains in my career. I have 7+ months of experience in Global Custody Services, 1 year of experience in Collateral management, 4 years of experience in Asset Servicing Industry. Have good knowledge of global transaction processing and settlements. Demonstrate excellent analytical and logical skills. A good team player. Efficiency at multi-tasking & can perform well in an environment of high pressure and deadlines.

Key Skills

MS Excel
VLook Up
Analytical Skills

Professional Experience

Mar 2021
Present
Senior Client Services Representative
Bank of New york MELLON India Pune, IN
 
Dealing with Clients on APAC region and providing them services on Safekeeping,
Cash and Income processing, Corporate Events and Proxy Voting, Tax support and
Account Maintenance.

  • Checking the client inquiries submitted through CI ( client Inq ) and ECRM Application. 
  • Researching on inquiries and responding with correct resolutions with the help of different applications Nexen, GSP, GFC, MODIS MIND, ARTS, DTE, etc. 
  • Attending the team huddles daily, actively participating in discussions and filling in the gap in the process. 
  • Communicating with internal teams to complete the process of trades and cash within deadlines. 
Apr 2019
Mar 2021
Specialist
STATE STREET HCL SERVICES PVT LTD Pune, IN
  •  Being part of the migration project of the collateral management process. 
  •  Involved in the process of validating margin calls, issuing, and settling the margined trades of the day. 
  •  As per day to day requirements margin calls will be issuing to counterparty and processing the margin calls as per agreed value. 
  •  Reconciling daily transactions of CASH and Securities trades. 
  •  Calculating interest on a monthly basis on the margined trades. 
  •  Exchanging collateral between the agreements like CASH or Securities as per client’s requirements. 
  •  Maintained the accuracy of margining and settling the trades in the market. 
  •  Identify and research collateral beaks and exposure breaks from the broker statement and will validate the break on the agreement.
  •  Handle email queries and escalations from Client, custody, brokers, and working accordingly. 
  •  Providing Training for the Fresher related to the process as well as onshore staff whoever new to the process. 
  •  Transitioned new projects (New Clients) and worked efficiently on given responsibilities. 
  •  Maintained cardinal relationship between counterparties, Clients, and Onshore. 
Oct 2012
Oct 2016
Operation Executive
Bank of New york MELLON India Pune, IN
  •  Monitoring daily volumes and assisting and directing as necessary. 
  •  Check daily reports to ensure that all trades have been updated with proper fail codes. 
  •  Provide process training. 
  •  Ensure team members are adhering to SOPs. 
  •  Revise procedures on updates and checklists as well. 
  •  Root cause analysis of errors and derive action plans to minimize them.
  •  Formulating controls and implementing the same. 
  •  Create documents related to work procedures, which would help the trainer at the time of training as well as a settlement administrator may refer to this while processing. 
  •  Maintain process documents, which include Error log, Update log, queries and resolutions log, Etc. 
  •  Resolve team member’s queries related to exception processing and assist them to meet deadlines. 
  •  Cross-checking of the trades which has processed by administrators. 
  •  Prematch trade to identify discrepancies and apply an appropriate fail reason code on a trade, which sends a SWIFT message directly to the client. 
  •  Follow up with the broker by calling them regarding the settlement of trades which has already failed to settle on its settlement date. 
  •  Send emails to clients to Inform about the status of their trade. 
  •  Make trade entries on CDSX (Canadian Depository Services) on behalf of brokers. 
  •  Cross border transfer of securities from Canada to U.S. and vice-versa. 
  •  Follow up with CDSX (Canadian Depository Services) and DTC (Depository Trust Company) participants to resolve issues related to cross border transfer. 
  •  Match and settle internal transfer trades between CIBC Mellon’s clients and notify them in case of any discrepancies. 
  •  Develop keystrokes and Macros in CMS and CDS Mainframes (PCOMM) and share them within the team. 

Education

Jun 2010
May 2011
MBA in SGREF’s Institute of Management & Research
Savitribai Phule Pune University
Jul 2006
Apr 2008
B.Com in P.V.P. College, Pravaranagar
Savitribai Phule Pune University

Hobbies & Interests

  • Cooking
  • Riding Motorcycle

Languages

Marathi
(Native)
English
(Fluent)
Hindi
(Fluent)

Get in touch with Ashwini