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ABDUR REHAN

Having experience in handling customers queries and solving in much quicker and easier way, 

Key Skills

Customer Experience
Growth Strategy
Customer Buy Cycle Analysis

Professional Experience

Jan 2010
Mar 2011
CUSTOMER SERVICE EXECUTIVE
COMMUNITY MATRIMONY Kolkata, IN
COMMUNITY MATRIMONY was a matrimonial company who provides services to their customers in matching the perfect profiles for their marriage.
Here also i worked as a CSA for 1 year 2 months, and so i got experience about how to deal with your customers according to their preferences, and providing them the best of the services according to their needs. 
Feb 2009
Nov 2009
CUSTOMER SERVICE EXECUTIVE
Spanco Telesystems Kolkata, IN
Spanco BPO was a domestic call centre where they provided service to Reliance GSM and CDMA customers.
As i have worked at Spanco BPO, as a CSA for 9 months so it's provided me alot experience how to communicate with your customers and enquire about their problems and solve them in a much satisfactory manner. 

Education

Mar 2003
Mar 2005
Higher Secondary in SUBHASH PUBLIC SCHOOL
CENTRAL BOARD OF SECONDARY EDUCATION

Certifications

2003
DIPLOMA IN COMPUTER APPLICATIONS, C++
LAKHOTIA COMPUTER CENTRE

Quote

“Always Trust yourself that you can do it and get it"

Baz Luhrmann

Hobbies & Interests

  • Traveling
  • Playing and watching crickets

Languages

English
(Fluent)
Hindi
(Native)
Bengali
(Fluent)
Urdu
(Basic)

Career Aspiration

I want to have gained experience in whatever field i work . I will be looking for opportunities to expand my responsibilities within this role to work towards my goal.

Get in touch with ABDUR