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Shahrukh Khan

Dedicated and results-driven Customer Care Executive with 1 year of experience in providing exceptional customer service. Adept at resolving issues, managing customer inquiries, and ensuring customer satisfaction. Seeking an opportunity to contribute strong communication and problem-solving skills to a dynamic team.

Key Skills

Teamwork
Communications
Management by objectives
Customer relationship management
Problem-solving skills
Multitasking

Professional Experience

Dec 2022
Jan 2024
CUSTOMER SERVICE EXECUTIVE
IGT Solutions South West Delhi, IN
IGT Solutions is a global leader in IT and BPO services, offering end-to-end solutions with a client-centric approach. With a focus on tech & quality.
As a Customer Care Executive at IGT Solutions, I played a pivotal role in assisting Customers with their hotel and flight bookings. I provided exemplary customer service, addressing inquiries, resolving issues, and ensuring a seamless experience. My responsibilities included managing reservations, offering travel information, and ensuring guest satisfaction through effective communication and problem resolution.
Jan 2021
Jul 2022
Data verifier
Ocrolus East Private Limited Gurugram, Haryana, IN
Ocrolus East Private Limited is a leading FinTech company specializing in advanced data automation with a focus on accuracy and innovation.
In my one-year role as a Data Verifier at Ocrolus East, I meticulously ensured data accuracy and integrity, contributing to successful outcomes and honing my skills in data validation and quality assurance. 

Education

Jul 2020
Dec 2023
Under Graduate in Bachelor of Arts in School of open learning
Delhi University

Quote

Learn as if you will live forever, Live like you will die tomorrow

Mahatma Gandhi

Hobbies & Interests

  • Watching Anime
  • Learning new stuff

Languages

English
(Fluent)
Hindi
(Native)

Get in touch with Shahrukh