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Experienced and professional IT Manager with over eight years of valuable experience in monitoring project performance to ensure company success. Familiar and adept in working with engineering, industrial engineering, change management, and business transformation systems. Expert at handling IT support, managing IT projects, and supporting various engineering departments with IT tools and applications.

Key Skills

Project Management
Interpersonal Skills
IT Standards & Best Practices
IT Project Management
Analytical Skills
Critical Thinking

Professional Experience

Aug 2013
Sep 2019
IT Manager
Phylo Biometrics Inc. Jersey City, US
  •  Created business requirements and technical and quality assurance specifications. 
  • Established and educated others on controls and protocols for projects.
  • Increased customer satisfaction by creating solutions for product enhancement. 
  • Increased Team productivity by 40% and monitored procedures and documentation for further productivity. 
Aug 2010
Sep 2013
IT Manager
Equal Inc. Jersey City, US
  •  Increased revenue by $6M, by implementing integration IT projects and meeting aggressive budget constraints.
  • Managed all documentation and drafted weekly project communication reports, which were presented at meetings. 
  • Created and lead teams across multiple departments to ensure forecasted objectives were met and overall desired outcomes achieved. 
  • Spoke daily with customer personnel ensuring that contract protocols were satisfied.

Education

Jul 2010
May 2012
Master of Computer Science in New York University
Jul 2006
May 2010
Rhodes College in Rhodes College

Certifications

2015
Certified Associate In Project Management (CAPM)
Project Management Institute
2016
Information Technology Infrastructure Library
Axelos

Achievements

2015
Team Leader
Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results. 
2015
Satisfied Customer
Identified and fixed program bugs, leading to a marked increase in customer satisfaction as measured by online surveys.

Quote

It's none of their business that you have to learn to write. Let them think you were born that way.

Ernest Hemingway

Hobbies & Interests

  • American Football
  • Backpacking
  • Baseball
  • Bodybuilding
  • Outdoor Sports
  • Swimming

Languages

English
(Native)
German
(Fluent)
Spanish
(Fluent)

Career Aspiration

Hold a management position with a local non-profit organization where my leadership skills will move the mission of the organization forward and my IT management skills will better utilize the available resources.

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