Message

Riya Jivnani

I'm an EC engineer working in IT Operations and Development project with some QA Testing experience. Have a special fondness for the latest technologies - AI and Robotics. Highly interested in working for Robotics Development, as the creative problem-solving and inner workings of new machines have always fascinated me. I am excited about the opportunity to contribute to new advances while fulfilling the company's mission positively.

Key Skills

Complex Problem Solving
Artificial Intelligence Basics
Adaptability and Flexibility
ROS
Python
SQL Database Management

Professional Experience

Aug 2020
Present
Systems Engineer
Tata Consultancy Services Ltd. Gandhinagar, IN
DNA - Catcher Project ( Apr. 2022 - Present )
  • Handling Operations in Catcher by addressing production issues in Agile Mode
  • Responsible to handle production tickets related to Catcher UI & order processing workflows and resolving those within SLA
  • Identification of root cause for order fallouts and raising appropriate bugs with detailed analysis
  • Finding a workaround to avoid further incidents on the same issue
  • Worked as a QA Tester to understand the functionalities before the project went Live on production
  • Software used : Postman, SQL, Putty, Eclipse

DNA - HOBS Project ( Sep. 2020 - Mar. 2022 )
  • Responsible to handle production issues related to modules of DNA such as CRMS Integration of Orders & Microservices and Order creation
  • Proactively determining incidents and analyzing root cause of issues by configuring and monitoring alerts
  • Clearance of order fallouts and resolving Operational Tickets within SLA
  • Reviewing and correcting production data received as discrepancy in key risk indicator files
  • Software used : SQL, WinSCP, Eclipse


Education

Jun 2016
May 2020
Bachelor's Degree in EC Engineering in Dr. S & S.S Ghandhy Government Engineering College
Gujarat Technological University

Certifications

2022
Robotics Software Engineer Nanodegree
Udacity
2019
Introduction to the IoT and Embedded Systems
Coursera
2019
The Arduino Platform and C Programming
Coursera

Quote

"Remember to look up at the stars and not down at your feet. Try to make sense of what you see and wonder about what makes the universe exist."

Stephen Hawking

Hobbies & Interests

  • Reading
  • Table Tennis
  • Travelling
  • Trekking
  • Volleyball
  • Listening Music

Languages

Hindi
(Native)
English
(Fluent)
Gujarati
(Basic)

Career Aspiration

I see myself working in the field of Robotics innovating a solution that will benefit the company and help me achieve my career goals. I am eager to experience new challenges transitioning to a completely different field that has constant innovations and an ever-changing nature.

Get in touch with Riya